Contact
Reach the Markens Crypto desk team.
Support, card-funded payment questions, KYC corrections, and order updates are all routed through the same premium support experience.
Contact Desk
Reach support or request a callback
Support email
markenstradingacademysrl@gmail.com
Support Chat History
Desk
09:10
Welcome to Markens Crypto support. Scroll up anytime to review older replies.
John
09:12
I want to know the exact fee before I submit my buy order.
Desk
09:13
The buy form now calculates the 15% desk fee from the amount you enter and shows the total before submission.
John
09:16
Can I buy with my bank card?
Desk
09:18
Yes, card checkout is now shown alongside MonCash, bank, and transfer routes in the buy flow.
John
09:21
Do I need ID to sell crypto?
Desk
09:22
Yes. Sellers must upload ID before the desk accepts the inbound crypto order.
John
09:25
Can I read the old messages?
Desk
09:26
Yes. This conversation panel is scrollable so you can move upward and read the full history.
Support
Need help from the desk?
Reach the academy desk for payment-method questions, card-funded crypto buys, virtual card requests, payout confirmations, or KYC support.
Email priority channel
Fast response during desk hours for buy, sell, exchange, and card activity.
Desk Hours
Availability
Monday to Saturday, 9:00 AM to 7:00 PM AST. Priority responses are handled through the support inbox and email alerts.